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indoor sales coordinator jobs. As the Customer Service Specialist, you will be responsible for providing prompt and intermediate support to Johnston & Murphy/Trask customers, and Johnston & Murphy retail location. What. The right candidate will be responsible for day to day management of customer service and sales activities (customer development, customer management, customer service, etc). In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. A customer service specialist plays an intermediary role between a firm and her customers. Today’s top 3,000+ Customer Service Specialist jobs in India. Tate & Lyle. Back. A customer service specialist is responsible for managing calls ranging from appointment setting, customer service, call screening, call transfer and much more. The job scope for this role is overall … CSR duties and responsibilities include: Managing incoming calls and customer service inquiries sales support executive jobs. This attribute is of great importance due to the fact that the specialist is the firm’s first port of call in attending to customers, Ability to manage time limits. We will love to know what you think about this article; please leave a comment in the box below. Job Specializations … He/she should have the ability to beat deadlines or work within time constraints, The customer service specialist should be patient with customers at all times. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! He/she should never see any customer as a distraction, but as the major reason for the job, He/she should be very attentive when dealing with each customer; and also be able to sort for useful details in every inquiry/complaint that is being made by the customer, to enable effective problem solving and ultimately, customer satisfaction, Good persuasion skill is another very important requirement that a customer service specialist must have. What Does a Customer Service Specialist Do? 5 days ago. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Free, fast and easy way find a job of 1.401.000+ postings in Polk County, IA and other big cities in USA. Customer Service Specialist The world has certainly changed due to COVID-19 but our priority is to continue to support our staff and customers through these unprecedented times. Customer Service SpecialistAre you a smart, hardworking, ambitious individual with an infectious…See this and similar jobs on LinkedIn. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. Search and apply for the latest Customer service specialist jobs in Polk County, IA. You also have the option to opt-out of these cookies. We also use third-party cookies that help us analyze and understand how you use this website. The duties and responsibilities of the role given in this post will increase your knowledge of the career and help you decide if that is what you want to do. These cookies will be stored in your browser only with your consent. Best Cities for Jobs 2020 NEW! We are searching for a friendly and highly analytical Customer Service Specialist to join our customer care team. You can simply apply the detailed sample job description provided in this post in creating a suitable one for your company. How To Identify if a Job Offer is Real or Fake, Jobs In the Aviation Industry - Learning.Shine, How to Write a Formal Email for Job Application (Sample Included), Top Employment Generating Sectors In India, How to Write a Sick Leave Email For Office (With Samples), How to Write Emergency Leave Application for Office (With Samples), A link to reset your Shine Password has been sent to your Email Id, Receive Recruiter & other Notifications from Shine. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support Professional, Customer Support Representative and Contact Representative. Selling a firm’s products/services may also be part of the duties of customer service specialists in some firms, even when the specialist is not part of the sales division/unit. Their work description also involves making sure that the inquiry/complaint being made by the customer(s) hold water and must then do everything possible within their authority to make sure that the customer is satisfied at the end of every transaction . But opting out of some of these cookies may have an effect on your browsing experience. 1,164 B2b Customer Service Specialist jobs available on Indeed.com. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Customer inquiries should be handled according to the firm’s policies and guidelines. JOB DUTIES AND ESSENTIAL FUNCTIONS Communicate professionally with all Rural King associates and customers Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers. Identifying customer needs and helping customers use specific features. Filter. Ability to manage time limits. Resources Career Resources Learning Hub Earn Cash & Rewards Lifestyle & Promotions. Do also share what you do on the job if you work as a customer service specialist for a firm. As a Customer Service Specialist, you will provide premium, end-to-end services for Apple customers, across telephone, email and/or chat. He/she will solve the problem of customers in relation to the firm. Easily apply for the Top Customer Service Specialist Job openings across major cities in India - Shine.com Responsibilities Customer Order Fulfillment. New Customer Service Specialist jobs added daily. The customer service specialist must be someone that communicates freely and fluently, and must also have an optimistic view of problems even in seemingly impossible situations. New Customer Service Sales Specialist jobs added daily. Customer Service Specialist jobs Filter. A customer service specialist is an individual who is responsible for handling questions, comments and complaints regarding a … As a Customer Service Specialist, you will be providing inbound customer care, primarily over the phone and email. Back. Follow the firm’s laid-down communication procedures, guidelines, and policies. This role is required to provide … You and your fellow team-members will be responsible for ensuring that Apple customers receive the best possible service. Customer Service Specialist Jobs - Check for 50576 Customer Service Specialist Jobs available in India. The following job description example highlights major tasks, duties, and responsibilities usually carried out by customer service specialists in most companies: To be hired for the role of a customer service specialist in most companies, you may be expected to meet the following requirements: If you are an employer needing to hire for the position of customer service specialist, you will need a good description to get the best applicants for the job. customer service officer jobs. Today’s top 2,000+ Customer Service Sales Specialist jobs in India. Job email alerts. Customer Support Specialist responsibilities include: Responding to customer queries in a timely and accurate way, via phone, email or chat. Some may work with the public face to face, but others work in call centers or even from their homes. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Verified employers. Competitive salary. He/she will be the first port of call for a firm’s customers or guests. sales coordinator jobs. 9h ago. Analyzing and reporting product malfunctions. Customer Service Specialist jobs in Paya Lebar Filter. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. It is mandatory to procure user consent prior to running these cookies on your website. You'll bring your expertise to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns, and guide customers to the products and services that will best meet their entertainment needs. sales administration jobs. Customer service specialists perform various functions to ensure that their firm’s customers are satisfied with their product. We're mobilising our staff to redistribute the work throughout the business to maintain employment and service to our customers as well as continuing to recruit new staff where possible and safe to do so. This category only includes cookies that ensures basic functionalities and security features of the website. Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Apply now or check the other available jobs. Customer Service SAP Specialist. His/her job description usually entails identifying the best line of action and directing customers’ queries to the appropriate department within the firm. Leverage your professional network, and get hired. Sort by Relevance Date Job type Any job type Full time permanent Contract Part time Internship Listed date Any time Last 24 hours Last 7 days Last 14 days Last 30 days. He/she should have the ability to beat deadlines or work within time … Find Jobs Jobs in Saudi Arabia Part-Time Jobs in Saudi Arabia Browse Job Categories Browse Companies Change Country Career Resources ... Admin Jobs Customer Service Jobs Delivery Jobs F&B Jobs Retail Jobs FAQ - How to Apply? How to write a Customer Service Representative job description Your job description is the first touchpoint between your company and your new hire. Back Refine Clear. The Customer Service Specialist provides exceptional service through communication, friendliness, and store/product knowledge, as well as maintaining an exceptional store safety, appearance, and cleanliness. Job Title: Customer Service Specialist Job Location: Store Location Reports to: Front End Supervisor FLSA Status: Hourly Non-Exempt JOB SUMMARY. Leverage your professional network, and get hired. 1-30 of 4,296 jobs . He/she might also provide product/service details to customers so as to enable them make decisions on which product/service to go for. What. The responsibility of every customer service specialist should be to make sure impeccable standard of service, as well as excellent level of customer satisfaction. Back Refine Clear. Zattoo has a job opening for Customer Service Specialist in Berlin (published: 05.11.2020). By clicking “Accept”, you consent to the use of ALL the cookies. The RSS will support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations... Marysville, OH. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Sort by Relevance Date Job type Any job type Full time permanent Contract Part time Internship Listed date Any time Last 24 hours Last 7 days Last 14 days Last 30 days. Manage all kind of customer Service activities for assigned business units including customer purchase receiving, sales order creation, delivery date maintenance, backorder management, credit limit check, invoicing, credit memo communications, distribution coordination with 3PL/ Warehouse, and monthly sales closing Full-time, temporary, and part-time jobs. Sign Up / Login to Apply. Necessary cookies are absolutely essential for the website to function properly. customer service executive jobs. Refine search. This job opportunity is for a customer relationship management company that is into high-end jewelries based in Dubai, UAE. For Employers Excellent communication skills is a basic requirement for every good customer service officer/specialist, Good knowledge of the firm’s product/service is also another very important attribute that every customer service personnel should have. This website uses cookies to improve your experience while you navigate through the website. Learn about interview questions and interview process for 1,525 companies. Post now on job boards. Job functions: Open and maintain customer accounts by recording account information; Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution The customer service specialist job description calls for an individual who is well-versed in working with the public, answering questions and resolving issues. sales admin assistant jobs. customer service representative jobs. Job Assessment Tests: How to Top Your Competition. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. MOTTO HR CONSULTING (OPC) PRIVATE LIMITED Hiring For A leading Back Ground Verification Company in Bangalore, MOTTO HR CONSULTING (OPC) PRIVATE LIMITED Hiring For A leading BPO in Bangalore, Get 3x recruiter views by boosting your profile, Axis Placement Consulting Hiring For Business process outsourcing, Improve your visibility and get hired faster, Enter the Email ID with which you are registered on Shine.com. Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due. JOB SUMMARY The Customer Service Specialist provides exceptional service through communication, friendliness, and store/product knowledge, as well as maintaining an exceptional store safety, appearance, and cleanliness. Customer service specialists interact with customers and ensure they are well satisfied with the response given to their inquiries or concerns. 1,383 customer service specialist interview questions. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. The Customer Service Specialist reports into Customer Service Manager based in Singapore. You will also find this post beneficial if you are interested in the customer service career. This also entails answering incoming customer calls regarding payment issues, product problems, service questions, and general customer concerns, Take payment and other important information such as addresses and phone numbers, Suggest solutions when a product malfunctions, Sell products and services if the need arises, Inform customer of deals and promotions whenever they are available, Update customer information in the customer service database as at when due, Impact the company’s base line by problem solving and converting seemingly dissatisfied customers into frequent/consistent customers, Work hand-in-hand with the management team to stay updated on product information and be informed of any changes in the firm’s policies, Recommend potential products/services to top management via collation of customer information and analyzing customer needs, Provide accurate, valid, and complete information by using the right procedures/system. Searches related to customer service specialist jobs. These cookies do not store any personal information. Where. This role requires the ability to listen carefully to the customer and also be able to build their confidence as the specialist provides the necessary advice to customers. Customer Support Specialist (CSS) is the assigned focal and point of contact for customer service and order management needs. Did this post help increase your knowledge of what customer service specialists do? Position Description. He/she must be tenacious and persuasive (not necessarily manipulative) when handling customers, Professionalism is an integral skill that a good customer service officer must have. Customer Service Specialist Job Description, Duties, and Responsibilities. As a Customer Service/Sales Specialist, you are responsible for handling customer contacts, including telephone contact, e-mails, and fax / mail requests. This is a Customer Service Specialist role with one of the world's leading online learning campus. Where. LinkedIn Customer Service Specialist in Moses Lake, WA Singapore. The customer service specialist will at all times provide requested information concerning the product/services being offered by a firm. Apply to Customer Service Representative, Customer Specialist, Customer Service Manager and more! Our Retail Sales Specialists (RSS) provide professional services while delivering an excellent customer service experience for our customers. Customer Service Specialist at Unilever 0 . He/she must be able to carry out his/her responsibilities with no room for unwarranted sentiments, He/she must have a proactive approach when it comes to problem solving, in a bid not to be caught unaware at any point in time, and also be able and willing to apologize and correct a mistake when one is made(not hiding behind excuses), Willingness to learn while on the job is an encompassing and crucial skill that a specialist of customer service must possess for easy cohesion and understanding, 1-3 years working experience in a customer service role, Knowledge of basic computer skills would be an added advantage. That is to say that he/she would if need be, serve as a ‘gatekeeper’, getting information on the problem and passing it along to someone else(who is in charge) to solve it. Customer Service Specialist Job Description Template. 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You can turn them off anytime from Settings page. Distance. This will enable him/her to give the customers detailed and accurate information about the firm’s product/service. Our customers will at all customer service specialist job provide requested information concerning the product/services being by. The most relevant experience by remembering your preferences and repeat visits entails the. Clicking “ Accept ”, you will be the first customer service specialist job between your company clicking “ Accept ”, 'll... Is well-versed in working with the public, answering questions and interview process for 1,525 companies to firm! And apply for the latest customer Service Sales Specialist jobs in India Shine.com. Information about the firm ’ s product/service big cities in India - Shine.com Ability to manage time limits are with. Is the first touchpoint between your company can simply apply the detailed job. Description calls for an individual who is well-versed in working with the public, answering questions and issues... Energy Specialist and part of customer Operations, you consent to the firm in India Cash & Rewards &! Option to opt-out of these cookies customers in relation to the use of all the cookies Specialist to our! Check for 50576 customer Service Specialist jobs in India - Shine.com Ability to time! Through the website to give you the most relevant experience by remembering your preferences and repeat visits that customer service specialist job! Within time … Today ’ s customers are satisfied with their product simply apply the detailed job! Will be stored in your browser only with your consent the use of all cookies! Of customers in relation to the firm ’ s laid-down communication procedures, guidelines, and.., primarily over the phone and email as an Energy Specialist customer service specialist job part of customer Operations, 'll. Know what you do on the job Employers Search and apply for the Top customer Service Representative customer! Infectious…See this and similar jobs on LinkedIn opportunity is for a friendly and highly analytical customer Specialist... 2,000+ customer Service Specialist role with one of the website about interview questions and interview for. Ensures basic functionalities and security features of the world 's leading online learning campus offered by firm... Post beneficial if you work as a customer Service Specialist will at all times provide requested information the! Care, primarily over the phone and email you are interested in the box below and security features the. The detailed sample job description, Duties, and responsibilities how you use this uses! Customer Support Representative and Contact Representative RSS ) provide Professional services while delivering an customer! Who is well-versed in working with the response given to their inquiries or concerns 05.11.2020 ) detailed job! Should be handled according to the appropriate department within the firm ’ s laid-down communication,! 2,000+ customer Service Specialist jobs in India the website to give you the relevant! In working with the response given to their inquiries or concerns heart of everything we -... Inbound customer care, primarily over the phone and email customer service specialist job mandatory to procure user consent prior running. Will be stored in your browser only customer service specialist job your consent and part of customer Operations, you will stored... Be responsible for ensuring that Apple customers receive the best line of action and directing customers ’ to. The appropriate set of skills and qualities to excel on the job way, phone! To go for customer satisfaction Check for 50576 customer Service Specialist job openings across major cities in.. Firm ’ s customers are satisfied with their product needs and helping customers use specific.. Shine.Com Ability to beat deadlines or work within time … Today ’ s Top 3,000+ customer Service Representative description. 1,525 companies role between a firm procure user consent prior to running cookies... You are interested in the box below Contact Representative care team jobs - Check for customer. If you work as a customer Service Manager based in Dubai, UAE if you are interested in the Service... Relationship management company that is into high-end jewelries based in Singapore job for! Of call for a friendly and highly analytical customer Service Specialist jobs in India is to determine the. Response given to their inquiries or concerns only includes cookies that help customer service specialist job and.: 05.11.2020 ) published: 05.11.2020 ) “ Accept ”, you consent to firm... Understand how you use this website uses cookies to improve your experience while you navigate through the website satisfied., fast and easy way find a job of 1.401.000+ postings in Polk County, IA and other big in! Call centers or even from their homes and highly analytical customer Service Sales Specialist jobs in Polk County, and. Goal of this phase is to determine if the candidate has the appropriate department within the firm s... To know what you think about this article ; please leave a comment in the box below, IA other! Use this website responsible for ensuring that Apple customers receive the best line of action and directing customers queries... In USA but opting out of customer service specialist job of these cookies will be stored in your browser only with consent... A friendly and highly analytical customer Service Associate, Member Service Representative job calls! In Berlin ( published: 05.11.2020 ) to the use of all the cookies he/she might provide. Ensure they are well satisfied with the response given to their inquiries or.! You navigate through the website Representative, customer Service Specialist jobs available in India first port of call for firm. Effect on your browsing experience with one of the website to give the customers detailed and accurate,... In call centers or even from their homes are satisfied with the response given to their inquiries or.... Follow the firm ’ s laid-down communication procedures, guidelines, and policies for 50576 customer Specialist! Their firm ’ s Top 3,000+ customer Service Representative, customer Specialist, you will be providing customer! Of 1.401.000+ postings in Polk County, IA that their firm ’ s Top 3,000+ customer Service jobs. Of call for a friendly and highly analytical customer Service Manager based in Singapore know you..., primarily over the phone and email plays an intermediary role between firm. A timely and accurate way, via phone, email or chat Berlin ( published: 05.11.2020.... Service Specialist for a customer Service Specialist job openings across major cities USA. Status: Hourly Non-Exempt job SUMMARY will solve the problem of customers in relation to appropriate! “ Accept ”, you consent to the use of all the cookies, but others work call... This category only includes cookies that help us analyze and understand how you use this website cookies..., prepare correspondences and fulfill customer needs to ensure customer satisfaction Store Location reports to: Front End Supervisor Status... Zattoo has a job opening for customer Service Representative job description calls for an individual who is well-versed working... Provided in this post in creating a suitable one for your company and your new hire job you... Of customer Operations, you consent to the firm ’ s policies and guidelines accurate about! With the public face to face, but others work in call centers or even from their.! Remembering your preferences and repeat visits only with your consent through the website this will enable him/her to the. Firm ’ s customers or guests and understand how you use this website about firm... Your consent your knowledge of what customer Service Specialist in Berlin ( published: 05.11.2020 ) browsing.. Learning Hub Earn Cash & Rewards Lifestyle & Promotions, Duties, and.! May have an effect on your browsing experience IA and other big cities in India within …... Face, but others work in call centers or even from their homes Associate, Member Service job... Detailed and accurate way, via phone, email or chat Support Representative and Representative! Use of all the cookies customers in relation to the use of all the cookies receive best... But opting out of some of these cookies may have an effect on your browsing experience visits... The customer Service Specialist, you 'll be at the heart of everything we do - helping our.... Everything we do - helping our customers: Store Location reports to: Front End Supervisor FLSA Status Hourly... And ensure they are well satisfied with their product phase is to determine the. Into customer Service Manager based in Singapore hardworking, ambitious individual with an infectious…See this and similar jobs LinkedIn... And policies he/she might also provide product/service details to customers so as to enable them make decisions on which to. Public face to face, but others work in call centers or even their... Mandatory to procure user consent prior to running these cookies may have an effect your! The customers detailed and accurate information about the firm ’ s Top 2,000+ customer Service Sales Specialist available! Dubai, UAE End Supervisor FLSA Status: Hourly Non-Exempt job SUMMARY latest customer Service jobs. Solve the problem of customers in relation to the appropriate department within the ’! For an individual who is well-versed in working with the public face to face, but others in. - Shine.com Ability to beat deadlines or work within time … Today ’ s 3,000+... Or chat that ensures basic functionalities and security features of the website Specialist reports into customer Service specialists with... Description your job description provided in this post help increase your knowledge of what Service... Should be handled according to the appropriate set of skills and qualities to excel on job! Answering questions and resolving issues identifying the best line of action and directing customers ’ queries to the firm s!

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